• What is YMU-Node?

      YMU-Node as the monitoring point in YMU "Neighborhood Watch" network is the basic element. YMU-Node receives monitor tasks from YMU control center, execute these tasks, and then return the result to YMU data center.

    How do I turn my website into an YMU-Node?

      Turn Your Website Into an YMU-NodeYour website becomes an YMU-Node when you website participates in YMU
      network. How to participate? Downloads a tiny piece of open-source script and then installs into your web server just like publish a web page; after verified by YMU network, your website or web server becomes an YMU-Node in the YMU network. See demo show by click here.

      Still have problems? Contact our Technical Support Team: privacy@dreamcastinc.com

    What is the running environment of the tiny piece of script?

      For the tiny piece of open-source script, we provide popular web programming languages versions like:
      • JSP/Jave/J2EE on Linux/Unix (environment: Java 2 SDK 1.4 or higher, Servlet/JSP container which supports JCP's, Servlet 2.3 and JSP 1.2);
      • PHP on Windows, Linux/Unix (environment: Apache 2.0,PHP 4.3.9 or higher);
      • ASP on Windows (environment: IIS web server (Windows 2000 server, Windows 2003), MSXML 4.0 Service Pack 2 );
      • Perl on Linux/Unix;

    How about the security after my website becomes YMU-Node?

      Installing our tiny piece of script to your website is very secure. We've invested significant engineering resources to secure our customer's websites, so you don't need to worry about your website security. We guarantee security using the following methods:
      • Authorization management ensures YMU-Node only accept monitor tasks from YMU control center. If the request is not routed from YMU control center, YMU-Node will drop it and abort immediately. The authorization prevents malicious hack attack.
      • DES algorithm to encrypt/decrypt the key information between YMU-Node and YMU control center; that prevents the interactive information be intercepted by the third party.

    How about the resource cost of my server?

      You may ask the question, " What resource will your script take from my server? " The scrip will take up as little resources as compared to that of opening up the home page on the website. For running the monitoring script 100 times in a minute, resource comsumption is as follows (on a common server with Intel Pentium 4 3.06GHz CPU and 1G memory):
      • Memory: 8.5M - 9.5M;
      • CPU: 2.0% - 3.0%;
      • Bandwidth: the comprehensive bandwidth is 200 B/s for HTTP monitoring and 2 KB/s for HTTP Transaction;

    Where can I see any demo of the YouMonitor.Us system and services?

      We provide the demo show to help you to use our monitoring service, you can view it by visit our homepage or enter into "How to Start" page. There are five demos: one is global, other four are detail function guides:

    • Global Demo Show
    • Subcribe Monitoring Service
    • Become an YMU-Node
    • Customize Report
    • Alert Setting

    What is YMU Points?

      YMU Points is the max number of checking your website in an hour. If you contribute an YMU-Node (turn your website or web server into an YMU-Node), you can get 300 YMU Points. That means, you website can be checked as little as one time per hour or if you’re really concerned about the performance during high utilization periods, you can have your site checked up to 300 times per hour. This is to testify that our monitoring services are unobtrusive on your websites resources. The bottom line is you're in control!

    What is a 30-day Trial Experience?

      YouMonitor.us gives you 30-day trial experience that you can access and utilize all services but need not to contribute an YMU-Node.After 30 days, to continue enjoying YMU monitor services you need to contribute YMU-Node to the peer to peer network.

    What's involved in becoming a subscriber?

      To become a member, go to our home page and click "Register". Once registered, your 30-day trial experience will begin immediately. During that time you'll have full access to all system services and functions, just as if you already contributed an YMU-Node. When you login to YMU system first time, YMU wizard will guide you to customize monitor service for your website step by step. Or, you can customize monitor service by "Services" item of "My Control Center" menu.See demo show by click here.

      Customize Monitor Service Steps

    What is HTTP Transaction?

      A Transaction can be thought as a serial sub monitor tasks (these tasks must be execute by orders) combine to a total monitor task: if the serial monitor tasks are use HTTP protocol, the transaction is a HTTP Transaction.

      User can set a serial of http pages as a transaction: YMU service will monitor the serial of http pages by orders, then report a total response and downtime of the transaction.

      Http Transaction

    Can I define different protocol types for monitoring on my website?

      Yes, you can test HTTP, HTTPS or HTTP Transaction monitoring tasks freely. For a HTTP Transaction task, the total step count can be up to 10.

      For a monitoring task, the monitoring source (location count) count can be up to 10.

      Select Protocols

    What is monitoring interval? Can I define the monitoring interval?

      Monitoring interval is how often your website will be checked. You can define the monitoring interval from one minute to an hour; but for a HTTP Transaction task, the lowest monitoring interval is 5 minutes.

      Define Interval

    What is monitoring source? Can I specify multi monitoring sources?

      Monitoring source means the number of locations your site is being checked. We currently have over a hundred monitoring sources around the world. The source can be from continents to countries to states, and you can select the source from which you want your website monitored. For a monitoring task, the max number of monitoring source is 10.For select monitoring source, we not only support key search in map, but also support direct locate in map.

      Source Selection

    Can I define multi monitoring services?

      Yes, you can define the he number of monitoring tasks you want to according to your YMU Points.

      You'll get 300 YMU Points if contribute a YMU-Node; according to your YMU Points, you can free configure monitoring interval, the number of monitoring source and the number of monitoring tasks;

    Can customer free suspend outbound monitoring (YMU-Node) or inbound monitoring (Monitor Service for your website) during downtimes on their websites for maintenance and system upgrades?

      Yes, Login to the YMU system, enter into "My Control Center" and click "Suspend" in "YMU-Node" or "Services pages" to temporarily stop outbound or inbound monitoring and "Resume" to start monitoring again. But, if you suspend a YMU-Node, you will lose related YMU Points for your website after 30-day trial experience.

      Suspend/Resume Services
      Suspend/Resume YMU-Node

    What is the difference between standard package and advanced package?

      The only difference exists in the number of checks. All other features that are presented in advanced package are also offered in standard package.

      Package Monthly fee
      Standard 60 checks/ hour 10 SMS per month $ 9.99 per month
      Advanced 300 checks/ hour 10 SMS per month $ 29.99 per month

    How do you decide how many checks are spent?

      Checks used on each service are the multiplying result of monitoring source and how many times the monitored website is monitored. For example, if you choose 4 monitoring sources and the monitoring interval is 1 minute, then the checks used is 4×(60/30)= 8.

    How do you determine a month?

      The first month is counted from the date your 30-day free trial finishes to the same date next month. Each following 30 days is defined as a month.

    Can I buy extra checks?

      60 extra checks are available at $4.99 for a month.

    Can I get extra SMS alerts?

      Extra SMS are available at $ 0.2 each. The fees will be billed to you.

    Can I choose to unsubscribe?

      You can choose to unsubscribe at any time. Whole refund or partial refund would be available. Please read more on Fees Policy.

    What happens when an YMU-Node detects a problem with my web site?

      When a performance (response time of your site) or availability threshold has exceeded, an alert message will be sent to contacts by Email or SMS .In an alert message, you can know when, where, which service appears alert.

    Can alerts be sent to more than one contact person in my organization?

      Yes.

    Can I assign different contacts for different alert priorities or different monitoring services?

      Yes.

    Can I customize alert rules?

      Yes. You can configure alert rules for parameters such as response time,availability percentage,and others. You can customize alert settings for all monitoring tasks by Alert menu, and also local alert setting for a single monitoring task.

      For the monitoring tasks assigned the by customer, the global alert settings would be set by default if they have not configured them specifically.

      Define Alert

    Are alerts archived? Can I search for old alerts?

      Yes. All alerts are archived and you can search for them whenever you want through the "Real-time Status" menu on YMU system.

    Can I subscribe the report according to different time range?

      Yes. You can subscribe daily, weekly, monthly graphic report for your monitoring service. With automatic delivery scheduling, customized reports can be sent to you at any interval of time.

    What kinds of charts of a report are available?

      For a monitoring service's report, we not only provide statistical data for all its specified monitoring sources; but also provide detail data for every specified monitoring source.

      As the statistical data charts, we provide the compared availability percentage and response time for your site from all sources.By these charts, you can know where access your site is fast and high uptime.

      Statistical Charts

      As the detail data charts, for every monitoring source, we provide performance chart give response times or lag time accessing, availability chart show downtime instances, alert chart give you alerts settings on your website.

      Detail Charts

    How do I customize report parameters?

      Click "My Control Center", then "Reports" and then click "Edit". You can configure these parameters: chart format (line or bar chart), report send-frequency (for automatic delivery scheduling like daily, weekly, monthly) and contacts.

    Can I search customized reports online?

      Yes. You can search, view, and download the generated reports online.

    Can reports be delivered automatically to more than one contact?

      Yes.

    What does the error code in error critical alert stand for?

      CODE DESCRIPTION REVISED DESCRIPTION
      POSSIBLE REASONS
      YMU
      Problem
      Service
      URL
      Web
      server
      Network
      0 Success          
      100 Continue          
      101 Switching Protocols          
      201 Created          
      202 Accepted          
      203 Non-Authoritative Information          
      204 No Content          
      205 Reset Content          
      206 Partial Content          
      300 Multiple Choices          
      301 Moved Permanently          
      302 Found The monitored service has temporarily moved to another location (HTTP CODE: 302)      
      303 See Other          
      304 Not Modified          
      305 Use Proxy          
      307 Temporary Redirect          
      400 Bad Request The request sent by the client is syntactically incorrect (HTTP CODE: 400)      
      401 Unauthorized          
      402 Payment Required          
      403 Forbidden          
      404 Not Found The requested service is not available (HTTP CODE: 404)      
      405 Method Not Allowed          
      406 Not Acceptable          
      407 Proxy Authentication Required          
      408 Request Timeout          
      409 Conflict          
      410 Gone          
      411 Length Required          
      412 Precondition Failed          
      413 Request Entity Too Large          
      414 Request-URI Too Long          
      415 Unsupported Media Type          
      416 Requested Range Not Satisfiable          
      417 Expectation Failed          
      500 Internal Server Error Some internal server errors occur (HTTP CODE: 500)      
      501 Not Implemented          
      502 Bad Gateway          
      503 Service Unavailable Web server is temporarily overloaded, and unable to handle the request (HTTP CODE: 503)      
      504 Gateway Timeout          
      505 HTTP Version Not Supported          
      610 Illegal Svc address Monitored service address is illegal      
      611 Could not connect to Svc Could not connect to the web server    
      612 Access Svc time out Time out when accessing the monitored service    
      613 Svc.response data illegal Response data from service is illegal      
      614 HTTP request has no body          
      615 Body is not in XML format          
      616 XML parse error          
      617 Bad monitor command          
      701 Not reach least bytes The length of service response does not reach configured least bytes        
      703 Not fit the success condition The content of service response does not meet with the keyword condition        
      704 Fit the fail condition          
      800 Can not pass DES checking Could not pass DES checking      
      801 Wrong DES random string DES-scripted verification string in monitoring command is wrong      
      900 Requestor with wrong IP Caller is not from authenticated sources      

    Can I add user accounts and set their access rights?

      Yes. As an administrator, you can create, delete, edit, suspend and resume user accounts. You can designate roles like Administrator and General user to your accounts. You can also set users as Alert and Report contacts.

    Can I complete all customize monitoring service operations quickly?

      Yes. We provide two types operation modes for you: Basic and Advanced modes, and you are free to switch between them as much as u like.

      The basic mode allows you to select the most common and default options for quick and easy setup.

    I am a do it yourself type of person,can I configure the parameters according to my needs?

      Yes. We provide two types of setup: Basic and Advanced modes, and you are free to switch between them as much as u like.

      The advance option gives you the flexibility to customize options and service to your websites unique needs.

    Is there some difference between YMU network and others?

      Yes. The kernel of YMU network is: Open, Free, Participation ! It's based on the peer-to-peer architecture, so it has more advantages than Traditional network.

      Traditional network monitoring requires the deployment of costly "probes" in many areas of your network. Dedicated probes represent costly capital investments, and a single probe can't give you a complete picture about your website's global reach. If you want to enjoy the service must paying costly to these companies.

      YMU "neighborhood watch" network, customers not only receive detailed web-service monitoring from all over the world,but participate in the low-bandwidth, highly-secure monitoring tests of other participants in the peer to peer network. Our massively-distributed peer to peer infrastructure means that the expansion of monitoring areas and regions is essentially unlimited, All participants have unparalleled monitoring coverage and a near perfect view of how their website services appear to customers all over the world.

      Compare Items Traditional Network YMU Network
      Core spirit none Help Us Help You
      Network architecture Client/Server Peer-to-peer
      Network expansion Limited Unlimited
      Represent user’s viewpoint Not completed Completed
      Monitoring source Limited Extend all over the world (continents,country,states)
      Monitoring data accuracy Best Effort Very Precise
      Service pricing Charge Free

    How many geographic monitoring regions are established in the YMU network?

      Because YMU is based on a distributed peer-to-peer network model, the total number of active regions varies at any given time. Generally speaking, you can expect excellent coverage from the United States, South America, Europe, Asia, and Australia. For more information, check the status area of the website you would like to monitor.

    How about the service scheduling policy in your monitoring system?

      YMU system provides an excellent scheduling policy of monitoring task to ensure all services can be monitored from any location and at any time.Additionally, the excellent service measure policy of YMU can ensure the monitoring results are accurate, global, independent and objective.

    How secure is YMU?

      We've invested significant engineering resources to secure our customers'information and websites.For more information,please view our security whitepaper.